Returns & Exchanges
At Luvlap Store, we want you to be completely satisfied with your fashion purchases, which is why we offer a seamless 30-day return and exchange policy for all unworn items with original tags. Our goal is to ensure your wardrobe updates are risk-free and perfectly suited to your style.
Initiate Request
Log into your Luvlap account, navigate to your order history, and select the items you wish to return or exchange within 30 days of delivery.
Prepare Package
Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the parcel.
Schedule Pickup
Choose your preferred courier service or use our prepaid shipping label to drop off the package at any authorized collection point.
Receive Refund
Once our quality team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing